Keynote Speaker | Best-Selling AuthorHire Susan

Schmooze Quotient Quiz

Let me first define “schmooze” as I did in this updated article based on What Do I Say Next? For that, I went to the best, most authentic source, Joys of Yiddish, by Leo Rosten. It’s not perjoratively defined as a “way to get ahead” as I’ve read on an online dictionary. Schmooze is “easy-going, […]

The Growth of Contrived Conversation™

I have a new friend. We were introduced by a mutual friend and then met face-to-face. WE learned that we had several personal touchpoints of connection. It was so cool.I really like my new friend. He stays in touch, asks questions and I respond and express interest in his work, the kids,etc. But then I […]

Be a Good Guest: Honor House Rules

The season is upon us where many people travel for Thanksgiving or Christmas or both. There is nothing as memorable as how we behave as house-guests. Talk about the most intimate opportunity we have to demonstrate who we are and our respect and appreciation for hospitality of others in the Face to Face space. A […]

UNSOLICITED Feedback Revisited Yet AGAIN

My dislike and dismay of unsolicited feedback— which has been euphemized as “constructive criticism”— is well-known to my readers, my audiences and to my friends. I first wrote about that feckless phenomenon over two decades ago and each year my feelings get stronger. Every story told to me by someone who had the wind knocked […]

SECOND CHANCES TO Make GREAT First Impressions

In this day and age of unreturned messages, we need to be aware of The GOBLIN Effect: the inexplicable disappearance of messages. We must give people a SECOND Chance to make a 1st Impression. Many of us get bent out of shape because a voice message, text or email isn’t returned from someone we expect […]

Relationships Rock…and Rule™

Long Range Views Require Patience The Wall Street Journal featured an event sponsored by Cartier Jewelers in Beverly Hills. The invited guests were the super-wealthy. The vice president business development, Carl Adams, brought in the assistant curator for Metropolitan Museum of Art Costume Institute to speak to the guests. What caught my eye in the article […]

3 Easy Tips for Conversations

Know What To Say First Once upon a time people would tell me that they are not “good at schmoozing” either in their professional or personal life.  It can be an explanation or an excuse and sometimes both. First off, schmoozing is easy- going conversation that is engaging and without an objective. It’s easy-going because there is no […]

How To Create Your Own “Luck”

With a Little Bit of  Blooming (Good) Luck and an Apology to Lerner and Loewe St.Patrick’s Day is my favorite holiday full of stories, humor, spirit and LUCK. In Chicago, Mayor Daley The First turned the Chicago River green. The practice continues. My mother, who learned the Irish jig in her hometown of Toronto, taught […]

ONE Doesn’t Have To Be The “LONELINESS” NUMBER

After chatting with a lovely, older widower at the next table at one of our local restaurants, my friend mentioned to me that she had met him the day before at another local breakfast cafe where he also dined alone. After our chat, she said she thought he was lonely. But one doesn’t have to […]

A Sense of Humor Makes Sense

A Funny Bone To Pick   Having a funny bone means that you have a sense of humor.  It doesn’t mean you are necessarily a good joke teller or storyteller but that you appreciate those who are. And it demonstrates that you have an appreciation for that which is ironic, satirical, oddly juxtaposed …and funny. […]