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Who’s Your CHIEF of Staff?

Back in the best #WestWing days, President Bartlett’s chief of staff, “Leo”, overhears the president advising agricultural secretary how to pick a chief of staff. Do you have a best friend? Is he smarter than you? Do you trust him with your life? That’s your Chief of Staff. When I first heard the episode I […]

With a Little Bit of Bloomin’ (GOOD) Luck

With a Little Bit of Blooming (Good) Luck and an Apology to Lerner and Loewe St. Patrick’s Day is my favorite holiday. Growing up in Chicago made it a memorable experience. The Chicago River turned green in honor of St. Pat who was given a huge parade. In San Francisco, I’d buy green bagels for […]

RANDOM ROANE THOUGHTS

I’ve been musing about these ideas, thoughts, reactions for some time. 1.I get a kick out of all those who post their “magic” keys, secret sauce and best advice on being a leader…who never held that position. 2. It’s very hard to me to feel connected to the person interested in a (BUZZWORD ALERT) “Deep […]

Susan RoAne’s HOLIDAY Tips for the Shy and Not So Shy

DO… 1. RSVP and say “yes” and show up! 2. Focus Your Conversation on the Event: The season is the reason. So, bring your O.A.R. Start with small talk and the items you have in common. Observe — The venue, food or entertainment: “What fun decorations! And, the food is fabulous.” Ask — The host […]

Parting Is Such Sweet Sorrow

The Bard Pinpointed The Problem<

FRIENDS Meeting them, Making them, Keeping Them

Potential friends are everywhere! Seems to me it’s a matter of opening one’s eyes, ears and, (although schmaltzy), heart. Maybe that’s it. OPENING UP to the possibility that a person (sitting next to you in a class, on a plane, in a presentation, in a book club, at a dinner fundraiser, in a house of […]

Observe the UNWritten Rules of Referrals

The following is a version of section of The Secrets of Savvy Networking, updated for today’s market. Upon meeting an audience member at a presentation, her first words were, “I’d like the name of your agent.” She obviously had no clues about unwritten rules of referrals that make or break our reputations. “You’ve got to […]

I Need Your Help: My Simple Survey

I’m working on a new project and could really use your help. Rather than a “check the box” pre-determined survey (a pet peeve) I have only 4 questions and would appreciate your insights and input in your own words. If you have anecdotes, all the better. You can email your answers to susan@Susanroane.com. THE FOUR […]

Route 66 To Face-To-Face Success

Doing the right thing at the right time is not that complicated. In order to simplify practical actions, deeds and behaviors that can be easily implemented, I compiled this list as a chapter for my book, Face To Face: How To Reclaim The Personal Touch in a Digital World. Route 66 To Success also pays […]

RoAne Roundup of Questions & Concerns

Whether it’s due to observations of irony or events that elicit concern, I find myself wondering: Do people hear what they’re saying or read what they’ve written? My counterintuitive questions and concerns range a wide span including: why is there a red line under this draft at “counterintuitive” when it’s spelled correctly??? 1. Why do […]