ROUTE 66 TO Success

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Route 66 of the Top Traits of Savvy, Smart Networkers: this is what they do, actions they take and how they act and react.

1) Acknowledge — gifts, leads, information, ideas, support (send handwritten notes).
2) Stay in touch when seeking nothing.
3) Are aware of who is in their personal and professional network.
4) Know who they like, respect and trust. (And whom they don’t).
5) Keep people in loop about leads, projects, contracts, introductions.
6) Don’t use e-mail, posts, tweets or Vines to fire or breakup or deliver other unpleasant messages.
7) Don’t leave people dangling.
8) Don’t confuse conversations with grilling (avoid “questionable” behavior).
9) Have good manners, know etiquette and internet-iquette of each online “room”.
10) Treat people kindly.
11) Respect others.
12) Take responsibility: “My error, how can I remedy this?”
13) Apologize when in error. “I’m so very sorry I didn’t get you the financial data yesterday.”

14) Match people with jobs, clients, resources, and refer with enthusiasm.
15) Don’t suffer from “attachment disorder” (sending unnecessary e-mail attachments).
16) Volunteer in the community.
17) Respect privacy and property.
18) Work hard and smart and do a great job.
19) Take time to smell the roses.
20) Have a good sense of timing because they pay attention.
21) Are connected — not tethered —to technology.
22) Respect others when using smarts phones whether to call, text or tweet (that means never in theaters, meetings, restaurants, parties, houses of worship, etc.).
23) Pay attention to people when they’re talking.
24) Embrace diversity of age, race, religion, geographic origin, expertise, and cultures.
25) Stay visible, especially in professional organizations and in both online and off-line communities.
26) Honor peoples’ time.
27) Nurture personal and professional networks.
28) Refrain from F.F. — Foolish Forwarding — of e-mails, facebook quizzes and .
29) Are good humored.
30) Know how to “work” rooms.
31) Pick up the phone and CALL people to connect. (If Pope Francis has the time to call his friends, so can we).
32) Remember roots.
33) Praise and support others.
34) Ask for help.
35) Offer assistance.
36) Don’t make snap judgements.
37) Are guided by goals, not blinded by them.
38) Don’t offer unsolicited opinions. (Corollary: There is no such thing as “constructive criticism.”)
39) Give credit where credit is due (for ideas, projects, signature stories, research, funny comments).
40) Develop and Display solid values and ethics.
41) Offer and collect business cards with grace. (Even in this tech obsessed world they have cards because they know it may be important for someone in their target market to get one).
42) Understand that networking is beyond the exchange of business cards.
43) Pass on third party praise to the proper recipient.
44) Give compliments.
45) Accept compliments graciously.
46) Avoid gossip and rumors.
47) Are life-long learners.
48) “Make nice” in the rooms they work.
49) Listen, listen, listen!
50) Are generous of spirit.
51) Do what they say they’ll do — when they say they’ll do it!
52) Know when to hold ‘em and when to fold ‘em. Leave graciously.
53) Avoid exaggeration, embellishment.
54) Know the difference between sympathy and empathy.
55) Hang around with the people who inspire.
56) Give people a second chance. The savvy people know that some who make a great 1st impression can’t sustain it.
57) Don’t use humor as guise for put-downs.
58) Treat people as people, not as prospects.
59) Make people feel comfortable.
60) Control temper — use only “I” messages when giving feedback.
61) Are easy to be around. No diva-like demands or an ounce of arrogance.
62) Do good deeds.
63) Are open to serendipity and don’t attend gatherings with an detailed agenda.
64) Mentor the next generation (or the prior one).
65) The savvy networker is a good friend who makes us feel comfortable.

66! Above all, savvy networkers go everywhere to have fun!

As we grow and change, our networks do as well. Good networkers deftly clean out their networks and make room for new contacts. The person we may have hung out with in our bowling, football or book club may not be our hanging out friend when we attend film festivals, The X Games, Little League games or the opera. The person whose biting comments and temper tantrums may have amused us when we were 22, embarrasses us ten or twenty years later.

Sometimes we reconnect as our lives intersect in new ways. Sometimes we don’t. But we don’t need to tolerate anyone whose behavior and motives are off-putting or questionable.

Standard Bearers

We can and should have standards of acceptable behavior for ourselves and for others. If unsure, please use this as a guideline.

Susan RoAne is a (legit) Bestselling author, international expert and keynote speaker who can be found at and on twitter @susanroane. To hire her for you organization,

About Susan RoAne

Susan RoAne leads a double life as a sought-after professional keynote speaker and a bestselling author. Known as The Mingling Maven®, she gives diverse audiences the required tools, techniques and strategies they need to connect and communicate in today’s global business world. The San Francisco Chronicle says she has a “dynamite sense of humor.” To hire Susan to speak for your company, association or college, 1.415.461.3915