Keynote Speaker | Best-Selling AuthorHire Susan

Schmooze Quotient Quiz

Let me first define "schmooze" as I did in this updated article based on What Do I Say Next? For that, I went to the best, most authentic source, Joys of Yiddish, by Leo Rosten. It's not perjoratively defined as a "way to get ahead" as I've read on … [Read more]

The Growth of Contrived Conversation™

I have a new friend. We were introduced by a mutual friend and then met face-to-face. WE learned that we had several personal touchpoints of connection. It was so cool.I really like my new friend. He stays in touch, asks questions and I respond … [Read more]

Be a Good Guest: Honor House Rules

The season is upon us where many people travel for Thanksgiving or Christmas or both. There is nothing as memorable as how we behave as house-guests. Talk about the most intimate opportunity we have to demonstrate who we are and our respect and … [Read more]

UNSOLICITED Feedback Revisited Yet AGAIN

My dislike and dismay of unsolicited feedback— which has been euphemized as “constructive criticism”— is well-known to my readers, my audiences and to my friends. I first wrote about that feckless phenomenon over two decades ago and each year my … [Read more]