The season is upon us where many people travel for Thanksgiving or Christmas or both. There is nothing as memorable as how we behave as house-guests. Talk about the most intimate opportunity we have to demonstrate who we are and our respect and appreciation for hospitality of others in the Face to Face space. A […]
Archives for 2017
UNSOLICITED Feedback Revisited Yet AGAIN
Posted on July 16, 2017 //
My dislike and dismay of unsolicited feedback— which has been euphemized as “constructive criticism”— is well-known to my readers, my audiences and to my friends. I first wrote about that feckless phenomenon over two decades ago and each year my feelings get stronger. Every story told to me by someone who had the wind knocked […]
SECOND CHANCES TO Make GREAT First Impressions
Posted on July 7, 2017 //
In this day and age of unreturned messages, we need to be aware of The GOBLIN Effect: the inexplicable disappearance of messages. We must give people a SECOND Chance to make a 1st Impression. Many of us get bent out of shape because a voice message, text or email isn’t returned from someone we expect […]
Relationships Rock…and Rule™
Posted on May 15, 2017 //
Long Range Views Require Patience The Wall Street Journal featured an event sponsored by Cartier Jewelers in Beverly Hills. The invited guests were the super-wealthy. The vice president business development, Carl Adams, brought in the assistant curator for Metropolitan Museum of Art Costume Institute to speak to the guests. What caught my eye in the article […]
